Shipping Policy

At Cloud Beauté, we want your order to arrive safely and on time. Please review the information below before placing an order.

Order Processing
Orders are typically processed within 1–3 business days. Processing may take longer during holidays, promotions, or periods of high order volume.

Shipping Times
After your order has been processed, estimated delivery times are typically 5–15 business days, depending on the destination and shipping method selected.

Please note that delivery times are estimates and are not guaranteed. Delays may occur because of customs, weather, carrier issues, or other circumstances outside our control.

Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking
Once your order has shipped, you will receive tracking information when it becomes available. Tracking updates may take a few days to appear.

Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. If you provide an incorrect or incomplete address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been shipped.

Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us so we can help investigate the shipment.

Contact Us
If you have questions about your order or shipping, please contact us through the contact information provided on our website.